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Может, кто-то знает: а если в Службе поддержки русскоязычные специалисты ???
Even in this case o2 would not be able to give this info to you due to German laws. Why don‘t you understand this matter fact although it has been repeatedly explained to you in this thread?
Dear Omikron, according to the laws of Apple also can not provide information, only with a check or the connection with the former owner. That the data, that the check for me here I understand will not give, but .... there must be a way to help, I am even ready to give my contact data so that the person contacts me, my data is not a secret.
The „laws of apple“ are no real laws. In real democracies real laws are made by a parliament. Maybe in your country this is different.



As you are no o2-customer, have never been one and surely will never be one, and apart from this you write here from abroad, o2 should no do anything in this case, but on the contrary be very suspicious. No one really knows here, in which way you really got hold of the iPhone.
Dear Omicron, I understand that you are hinting that I, as you have noticed abroad, have somehow stolen this phone, and now I am asking for the owner's information ???
As I wrote above: I am ready if I need to provide my data in order to confirm my real identity and that I am not a fake.
And in order to make it clearer why I ask here for this from this data: Estimated Purchase Date: 06/27/15

Product Sold By: TELEFГ“NICA GERMANY GMBH & CO. OHG

Purchased In: Germany
why O2: Initial Activation Policy ID: 327

Initial Activation Policy: Germany O2 Unlocked Policy
It may be more complicated than you tell or think. Perhaps not you got the iPhone illegally, but one of the links in the chain between you and the original owner. Apart from this o2 probably is not capable to check your real identity as you are abroad. Especially Russian identities could be false. If you knew my profession in real life, perhaps you would believe me. 😉



Believe me or not: it makes no sense. There is no chance to get connected with the original buyer. o2 would be very silly to get active in your case.
Do you have a flea market shop there? maybe there is. judging by your words buying there is a crime there ??? And if the person is honest, you can check the data, even if you don’t, as in the case of me, by calling the Appl you can find out and find me, because I called them more than once and I have Appl ID for them for a long time.
Do you have a flea market shop there?

If someone with common sense buys something even on a flea market or elsewhere, he convinces himself, that the article functions properly. The least someone should do when buying a used smartphone is to put a SIM into the gadget and try it out. 😉



o2 surely won't take the risk and get active in this case. So all your efforts are not worth while.



And for me it's not worth while discussing any more on this subject as we are spinning in circles now.



So Long, and: Adios.
I have always used only the Android system phones, with him there was no hemorrhoids. I contacted the apple for the first time, so I took it. And if you are so smart, then look at the statistics of how many people got in with this apple and much worse than I got. So make inquiries about this and then read it to me here and invent all sorts of nastiness. If I were the way you want me to draw, then I have to be a complete idiot who, as you described in a criminal way, took over this phone and now I also try to find out almost the code from the owner's safe. If you can’t help, you don’t need to play racist, if you don’t like something, I’m from Russia and find out where they are as dissatisfied with foreign countries. I came to the court calmly and ask for help. This is the only place where they can probably help. I repeat once again "probably." I also wrote that I can provide my data, so that if they can’t do that, they can contact him. I'm not rude and not being rude, so leave your hidden hints of some kind of criminal acts. I am a man whose will not be expressed overthrown by money, so they are a criminal act and malicious intent.
I could have done so without asking for help, but buying this phone plus paying people for the information about the phone already cost me no small money, well, since I am not Aligarh for me this amount has become significant. And if there is a chance to do something so as not to spread rot to yourself about this damned purchase, why not try ...


Here I bought an iPhone 6 from my hands. I am not a particular expert on this model and faced with a situation that requires the data of the former owner.





Iphone can be locked by the owner in case of theft or lost.



without the pin he used to lock the phone, you have a nice useless peace of metal.



Apple can not undo it, o2 can not undo it.



So, contact the previous owner or seller and get your money back.





And there is no technical way to cheat the lock away, because the lock is not on the iphone, the lock is on apple server connected to the serial number of the phone.



so every time you start your phone, it will check for the status and get the red light.
https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=activation+lock&src=support_searchbox_psp&feedType=suggested&position=1
I repeat if you did not read the above written: the seller that sold does not get in touch, the service on which the purchase was all that could do is enter his account as fraudsters, they have no data about him at all. Now, regarding the owner: he wrote more than once here that the owner lives here in Germany, he bought this phone in this store, and here’s the question if everyone advises so much: and how can I contact you, if at all, not even the slightest idea about the owner I do not give ??? Either I'm not smart, or something I do not understand ...
And in support of the Apple, I have already addressed. There are even 2 case studies on this issue, all that I could advise: get a purchase receipt or (again) contact the former owner.
I honestly think everything has been said on this topic. An o2 employee has also confirmed that there is nothing they can do.



Nobody is being racist or suggesting that you are a criminal. Indeed nobody is doubting that your intentions are legitimate. Incidentally, Omikron's comments are based on experiences from his job (and no, he does not run a flea market or sell mobile phones). These comments are not directed at you personally.



Please understand that although you had hoped for a different response, your only option is to trace the original owner via the person you bought the phone from. If everything was legal then there should be no problem. Neither o2 mir Apple can get involved. If this us not possible then regrettably you will not be abject use the phone. As you have already established: it is extremely important to get all the documentation if you buy a used phone.
here's another thing: when updating, activation also pops up, this is true if you don’t know ...
yes, there is no way to cheat the lock process. Not with restore, or update.



o2 is legaly not allowed to give you data from a customer. Maybe you can try to go to a court, but the money would be way more than buying a new iphone in a apple store.



Apple can clearly unlock the phone, but therefore you have to withness, that you have legal gained ownership of the iphone.



Send them your bills from the buy, maybe the will do something.
Dear Denner, if I had checks from the purchase or information about the owner, do you think I would ask for help here?
I don’t know how you are there, but here dishonest sellers come across who, without remorse of conscience, push the spoiled goods to those who did not know all the subtleties of the goods.
* people *
I don’t know how you are there, but here dishonest sellers come across who, without remorse of conscience, push the spoiled goods to those who did not know all the subtleties of the goods.



I think this was one of the points Omikron was trying to make.
Than i am sorry. Than you had be given a lesson for life.



Next time, you buy a used smartphone, check it in front of the buyer for this sort of lock.



all new smartphones have it. also samsung and other expensive androides.



And there is also no way to pass the lock.
Yes, I have already learned a lesson with these apples, it’s a pity only for time, nerves and wasted money (((

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