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I have left Germany since June 24th 2019, I have also closed my bank account. Where shall i send my soft copy of deregistration from city to O2. Please send me the email address. As I am getting bill on my number while I haven’t used it since months.
Hello @aaradhita and welcome to the o2 Community,



You must send the cancellation confirmation of your city together with your cancellation of the o2 contract by post to the following address:



Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

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