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wrong invoice

  • 21 September 2021
  • 2 Antworten
  • 12 Aufrufe

Dear sir/madam,

 

I have received a higher payment for the last month than the scheduled monthly payment. I would like to know why please. Thank you very much.

 

kind regards,

Mona

 

edit o2_Solveig: verscheoben von Mobilfunk → English o2 Community : Mobile


2 Antworten

Benutzerebene 7
Abzeichen +7

What does it say in the invoice? What is different to last month?

Hi @mmakinia,
welcome to our community.
Have you already taken a look at your invoice and were able to spot an item you can't allocate?
Thanks to bs0 for helping.
Kind regards
Larissa

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