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Why my orders keep cancelling all the time???

  • August 25, 2022
  • 2 Antworten
  • 49 Aufrufe
R
Besucher:in

I am trying to order  “Apple iPhone 13 Pro Max mit AirPods Pro inkl. O2 Free Unlimited Max”  but my orderS are keep getting cancelled for no apparent reason. Can you please let me order???

 

 

 

 

Edit o2_Giulia, 26.08.2022 09:48 Uhr: moved to Englisch o2 Community: Mobile

Lösung von o2_Giulia

Hello @renby,

welcome to our o2 Community 😊

Mobile phone contracts can be rejected for various reasons. Please write to the address provided by Bollermann if you want to know the reasons for the refusal.

You can ask for the reason here:  

Telefonica Germany GmbH & Co OHG

Auskunftsstelle

90345 Nürnberg 

 

We cannot provide any information on this here in the community.

Best regards

Giulia

 

Edit o2_Matea, 07.09.2022 13:53 Uhr: Quote by Bollermann: Adress Telefonica 

2 Antworten

Bollermann
Legende
Forum|alt.badge.img+46
  • BollermannLegende
  • August 25, 2022

 

 

You can ask for the reason here:  

 

Telefonica Germany GmbH & Co OHG

Auskunftsstelle

90345 Nürnberg 

 

 

be kind 🙂 or be quiet🤫
o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • Lösung
  • August 26, 2022

Hello @renby,

welcome to our o2 Community 😊

Mobile phone contracts can be rejected for various reasons. Please write to the address provided by Bollermann if you want to know the reasons for the refusal.

You can ask for the reason here:  

Telefonica Germany GmbH & Co OHG

Auskunftsstelle

90345 Nürnberg 

 

We cannot provide any information on this here in the community.

Best regards

Giulia

 

Edit o2_Matea, 07.09.2022 13:53 Uhr: Quote by Bollermann: Adress Telefonica 

*** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***
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