Hi,
I am not able to call any number. The phone just simply says Call failed. I need urgent help with this issue.
Thank you for your help in advance.
o2_Giulia, 13.01.2024, 15:50: verschoben von Austausch rund um die O₂ Community zu English O₂ Community: Mobile
Hello
Which tariff did you have?
It is O2 My Data S Online (2021).
Can you please help me with the issue?
"Data" tariff is for mobile Data only. You can't call in or out with it.
The information about the package here on the following link mentions calls and sms are included.
https://www.o2online.de/e-shop/tarif/o2-my-data-s
Can you please guide me how can i check that calls are not included in my contract?
How can i include call options if they are not currently included??
How can i include call options if they are not currently included??
it's not possible ...
Hello
Since this is a pure data tariff, telephony is unfortunately not possible and cannot be booked as well. Feel free to take a look at the tariffs that also include telephony.
If you have any questions about this, we are happy to help you.
Kind regards, Ines.
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