Hi Team!
When I try to book new Smartfone package S, it gives me this error? Can you please check what is the issue?
Before I had Smartfone Package M, I unsubscribed it to resubscribe.
Edit o2_Larissa: moved from prepaid to English o2 Community: Mobile
Hi
welcome to our English Community.
Do I understand you correctly that you like to change from o2 My Prepaid M to o2 My Prepaid S?
At the moment, you have activated o2 My Prepaid M. But if you like, we can change that immediately to o2 My Prepaid S.
Just tell me what you like me to do.
Loving greetings,
Tobias
Hey Tobias!
Thank you very much. IT was some problem with o2 website. I was trying to book package but it was giving me error.
When I booked via o2 iOS app, it worked.
Thus you can close this issue.
Thank you very much
Nazish
Hi
great that everything is already clarified.
Have a nice week.
Loving greetings,
Tobias
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