Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Tried to port my o2 number to new provider, but was rejected why?

  • March 18, 2024
  • 6 Antworten
  • 34 Aufrufe
S
Einsteiger:in

I tried posting my o2 prepaid number to new provider.

But o2 rejected my request. Why was this rejected. 

o2 is too costly for me.

 

Requesting you help me port my number to a new provider.

 

Thanks

Sourabh

 

o2_Giulia, 18.03.2024, 00:00: verschoben von O₂ Mobilfunk: Vertrag & Tarife zu English O₂ Community: Mobile

Lösung von Bumer

Then write in the prepaid chat.

Prepaid-Chat

 

6 Antworten

Bumer
Legende
  • BumerLegende
  • March 18, 2024

@Sourabh Parkala 

Release your phone number for immediate portability.

 

S
Einsteiger:in

@Sourabh Parkala

Release your phone number for immediate portability.

 

Hello Bumer,

I think there has been a confusion, I am asking for a prepaid porting from o2 to new provider.

Request your help there.

Thanks
Sourabh

Bumer
Legende
  • BumerLegende
  • March 18, 2024

A porting declaration is necessary for this. Contact the number.

S
Einsteiger:in

I called them. They told me to contact an other number as the number you provided was to postpaid.

Bumer
Legende
  • BumerLegende
  • Lösung
  • March 18, 2024

Then write in the prepaid chat.

Prepaid-Chat

 

o2_Steffen
S
o2_Steffen
  • o2_SteffenTeam
  • Team
  • March 22, 2024

Hello @Sourabh Parkala, I wanted to ask you if you have already contacted our colleagues via our prepaid chat?

And were they able to help you with the porting?

Best regards

Steffen

 

Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica