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transferring my number from o2 to another Operator

  • March 26, 2024
  • 4 Antworten
  • 70 Aufrufe
M
Besucher:in

Hello O2 Team,

 

Unfortunately I have to transfer my o2 number to another company.

they informed me that:

‘Your previous provider refused to transfer your phone number at the end of the contract.’

but currently I have prepaid Sim card and dont have any Contract with you.

could you please help me?

 

Regards

Vahid

 

Lösung von Bumer

You have to have your phone number released first. Set opt-in.

o2 Prepaid-Chat

 

4 Antworten

Bumer
Legende
  • BumerLegende
  • Lösung
  • March 26, 2024

You have to have your phone number released first. Set opt-in.

o2 Prepaid-Chat

 

M
Besucher:in
  • Mr.Vahid
  • Autor
  • Besucher:in
  • March 26, 2024

Thanks for your reply, could you please let me know how can I set it to opt-in?

Bumer
Legende
  • BumerLegende
  • March 26, 2024

Use the chat as written.

o2_Maria
  • o2_MariaModeratorin
  • Moderatorin
  • March 28, 2024

Hello @Mr.Vahid ,

Welcome to the community.
Have you already contacted your colleagues in the prepaid chat and have you been able to resolve your issue?
Has the opt-in already been registered? 

Best regards,
Maria

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