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Hello O2 Team,

 

Unfortunately I have to transfer my o2 number to another company.

they informed me that:

‘Your previous provider refused to transfer your phone number at the end of the contract.’

but currently I have prepaid Sim card and dont have any Contract with you.

could you please help me?

 

Regards

Vahid

 

You have to have your phone number released first. Set opt-in.

o2 Prepaid-Chat

 


Thanks for your reply, could you please let me know how can I set it to opt-in?


Use the chat as written.


Hello @Mr.Vahid ,

Welcome to the community.
Have you already contacted your colleagues in the prepaid chat and have you been able to resolve your issue?
Has the opt-in already been registered? 

Best regards,
Maria


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