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Hello, 

I'm leaving Germany now. I want to get money out from myO2 prepayed card. I filled and signed the document of 'prepaid-guthabenauszahlung'. Who shall I send to? is there email address? Or anywhere to upload it? 

Thank you!

Hello @Jiajin Yang,

welcome to our o2 Community 😃

You can either send the form by letter to the adress in the top right corner or upload it in our online contact form:

Kontaktformular (o2online.de)

Please let us know if you have any further questions.

Best regards

Giulia


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