I input the bank info to top up the plan, though it didn’t increase immediately. Instead, it says “waiting to be ordered” for a couple of days now. How long does this take to proceed? Can I change the payment method to make it effective immediately?
A
Has the bank transfer been credited to your account?
Which method did you choose to top up?
If your balance falls below 4 euros?
On a specific day of the month?
Top up when there is not enough credit for a package?
I chose “top up with direct debit”. My balance is 0.01 Euro now, need to top up immediately. I tried “express top up with credit card” but it was an error and says to contact customer service.
A
Do you have the option of picking up a top-up card at a supermarket, gas station, etc.?
The credit can also be topped up directly in an o2 shop.
OK I will try to get a top up card then. Thank you.
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