Hello,
i needed to top up my credit with only 1€ and by reading article about top up via bank transfer, i made so.
Two days ago i made this transfer but still i did not received this 1€ to my balance. I have prepaid number.
What’s next? Could you please help with this issue?
Lösung von Bumer
Zur Antwort springenNo. I just needed to have a fix sum on my balance because each month i use an internet pack option.
Back to my debit card ? Why so?
Isn’t top up of a prepaid number via bank transfer possible?
And what could be the intended use? I wrote my telephone number. I made this transfer like it’s said in one of your company’s article.
This is not the same article i read. Thank you for help. I will try again.
Hello
did you read an article here in the community? If so please point it out so that potentially old or faulty information can then be changed.
And have you been able to make the transactions now, with the help of Bumer’s screenshot?
Kind regards, Sven
Hello,Sven.
yes, on wikipedia :
https://www.prepaid-wiki.de/tarife/%C3%9Cberweisung_O2
but this was my fault that i did not search about check digit meaning and i should have read to the end about SMS sending to the short number 56656.
Bumer’s screenshot helped. The transfer was successful.
Thank you.
Hello
okay so it was a third party source in this case.
It’s good to hear that everything worked out now and the transfer worked. If you have any questions in the future, feel free to come back to us here.
Kind regards, Sven
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