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Hi I had a direct debit for myhandy payment this month on 10th. This would be my 1st installment. But the money wasn’t taken from my account yet. How long does it take for the direct debit to take money from my account?

Hello @aaa006bd,

I'll be happy to check that out. Has the amount been debited in the meantime? Sometimes it can take a while before the booking is visible.

Kind regards, Ines.

Hello @aaa006bd,

I'll be happy to check that out. Has the amount been debited in the meantime? Sometimes it can take a while before the booking is visible.

Kind regards, Ines.

Yeah it took like 3 days for the booking to appear in my banking app.

Dear @aaa006bd ,

welcome here in our communty. 💐

Great that the debit from your account has worked in the meantime.

Feel free to get back to us here if we can support you.

Kind regards,

Andrea

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