Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

The contract termination

  • June 29, 2023
  • 8 Antworten
  • 119 Aufrufe
Y
Besucher:in

Hallo!

Please help me to terminate my contract! Please cancel the contract because I don't us services since Dec 2022. I don't live in Germany since Nov 2022 (see Abmeldung attached). I'm in Ukraine now, would like to donate this money to the army.
Please let me know the exact amount to be paid in order to close the contract.

 

edit o2_Solveig 29.06..2023, 17:24 personal data removed and moved from o2 Mobilfunk → English o2 Community : Mobile  

Lösung von Bollermann

You cancel it today... It takes a few days 

8 Antworten

Bollermann
Legende
Forum|alt.badge.img+46

@yuliiiia 

 

Did you have a mobile phone (myHandy) too? 

be kind 🙂 or be quiet🤫
Y
Besucher:in
  • yuliiiia
  • Autor
  • Besucher:in
  • June 29, 2023

nope, just this contract for mobile communication and data

Bollermann
Legende
Forum|alt.badge.img+46
  • BollermannLegende
  • Lösung
  • June 29, 2023

You cancel it today... It takes a few days 

be kind 🙂 or be quiet🤫
StrohhalmInGruen
Mitgestalter:in

Hello @yuliiiia,

Please note that https://hilfe.o2online.de/ is a public forum and do not publish here any personal data, such as name, telephone number, customer number and date of birth. Posting personal information may result in your identity being stolen and misused.
If o2 needs personal data from you, then this data will be requested via private message.

StrohhalmInGruen

Der Mensch ist häufig genauso ein stochastischer Papagei, wie große Sprachmodelle (meistens Künstliche Intelligenz genannt).
Y
Besucher:in
  • yuliiiia
  • Autor
  • Besucher:in
  • June 29, 2023

Hello @yuliiiia,

Please note that https://hilfe.o2online.de/ is a public forum and do not publish here any personal data, such as name, telephone number, customer number and date of birth. Posting personal information may result in your identity being stolen and misused.
If o2 needs personal data from you, then this data will be requested via private message.

StrohhalmInGruen

Noted, fixed. Thank you!

o2_Sven
  • o2_SvenModerator
  • Moderator
  • July 1, 2023

Hello @yuliiiia ,

we have received your cancellation request. As Bollermann has said here, it does take some time for it to be processed so please have some patience.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
J
Besucher:in
  • Juafer
  • Besucher:in
  • July 4, 2023

Hello, 

I am leaving the country and I would need to cancel my mobile contract from August. What should I do? Thank you!

Juan Fernandez Martinez

o2_Sven
  • o2_SvenModerator
  • Moderator
  • July 6, 2023

Hello @Juafer ,

welcome to the o2 Community 💙.

That isn’t a big issue, you will just have to fill out the fitting form for a contract cancellation because of moving abroad and then send it in to us. Either to the address that you can find on the document itself or you can also use our online contactform. If you have any further questions, please let me know.

 

Best regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica