@yuliiiia 

Did you have a mobile phone (myHandy) too? 

nope, just this contract for mobile communication and data

You cancel it today... It takes a few days 

Hello @yuliiiia,

Please note that https://hilfe.o2online.de/ is a public forum and do not publish here any personal data, such as name, telephone number, customer number and date of birth. Posting personal information may result in your identity being stolen and misused.
If o2 needs personal data from you, then this data will be requested via private message.

StrohhalmInGruen

Noted, fixed. Thank you!

Hello @yuliiiia ,

we have received your cancellation request. As Bollermann has said here, it does take some time for it to be processed so please have some patience.

Kind regards, Sven

Hello, 

I am leaving the country and I would need to cancel my mobile contract from August. What should I do? Thank you!

Juan Fernandez Martinez

Hello @Juafer ,

welcome to the o2 Community .

That isn’t a big issue, you will just have to fill out the fitting form for a contract cancellation because of moving abroad and then send it in to us. Either to the address that you can find on the document itself or you can also use our online contactform. If you have any further questions, please let me know.

Best regards, Sven