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Hello,

 

I have contracted my smartphone data with promotion for young person, so have 3 but I don’t use these SIM cards so like to terminate this promotion, only taking one contract.

How can I do this?

Thank you for your replies in advance.

 

edit o2_Solveig: in den englischen Bereich verschoben

Dear @Liionn ,

 

if you want to cancel your mobile phone contracts, it is best to do this in writing or by fax to the following address (please include the respective phone numbers you want to cancel and don't forget to sign):

 

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

Fax: 01805 571 766 (0,14 EUR/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 EUR/Min.)

 

You cannot cancel the Young People Advantage itself, it is a discount that you will receive on the respective mobile phone tariff.

 

Kind regards,

Andrea

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