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Hi,

I have a O2 Mobile L Boost contract with 140 GB and the multiple SIM cards (2 SIM + multiple eSIM) included.

I would like to downgrade to a lower contract since 140 GB is too much for me. However, in my O2 account I see only the option to upgrade to a higher package.

I would like to know what are the available offers for the downgrade, and to keep multiple cards option (2SIM + multiple eSIM).

Thanks

Hello @Your_e

we will be happy to look for an offer for you :)

Do you already have a specific tariff in mind? Since you're talking about multiple SIM cards, I assume it's going to be a Boost tariff?

Best regards
Cora


Hi Cora,

 

I was thinking to go one step backward and probably check for O2 Mobile M Boost option, but I was not fully sure what the package will include.
It will be great if you can provide some details or any similar option available

 

Thanks


Good evening @Your_e,

These are the following tariff details.

O2 Mobile M Boost is available once with 50+ GB:

50 GB+:

  • 4G LTE/5G (max. 300 MBit/s)
  • 50 GB high-speed data volume
  • +5 GB more per month every year
  • Allnet flat rate Phone & SMS flat rate to all German networks
  • EU roaming included
  • Connect option: Can be used on up to 10 devices simultaneously

Best regards,

RhobarDerIII


Hi @o2_Cora,

Looks like the O2 Mobile M Boost might get be a good option for me.

Can you provide more details on the price and how can we move forward from this point ?

 

Thanks 


Hello @Your_e

we will be happy to look for an offer for you :)

Do you already have a specific tariff in mind? Since you're talking about multiple SIM cards, I assume it's going to be a Boost tariff?

Best regards
Cora

Hi,

Do you have any updates on my topic?

Are you still able to help me with that?

 

Thanks


Is there anyone who can help me with my request ?

 

@Your_e You can look at the prices online. It can take up to 14 days for a moderator to visit.

Best regards,

RhobarDerIII


Hello @Your_e 🙂,
I have just sent you a private message from o2_VVL. Once you have replied there, please come back to this thread.

Kind regards, Maren 💙


Hello @Your_e ,

I have checked whether it is currently possible for you to downgrade to the o2 Mobile M Boost with 50 GB. This is currently not possible as your current contract runs until 01/05/2025. You can contact us again in 6 months to see if a change is possible then.

Kind regards, Maren 💙


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