Hi ladies & gentleman.

Since it's black friday, i got an offer in my Email for 50% discount on some Tariff options.

I've been using for 2 years, only prepaid "Guthaben". I would like to change that, but i'm all confused tbh with this 2nd Tariff only 50% discount etc..since im on prepaid. 

Can someone simplify, what are my options here. My wish is smt from 20gb(or more) and calls & SMS. Thanks in advance! 

o2_Giulia, 25.11.2023, 13:45: verschoben zu bestehendem Beitrag

Hello @Mario87 

The mobile M flex for 19,99€ is the only one black deal. The mobile M Boost for 18,99€ is an offer for a 2nd contract. 

Dear @Mario87 ,

welcome back in our community.

As mentioned from @Bollermann is the offer you received a black Friday Deal.

As a prepaid customer, you cannot simply use this deal for your prepaid number. This is a separately concluded contract for 24 months. You can of course have your number ported free of charge if you wish and then continue to use it on the fixed-term contract. The prepaid card will then be deactivated.

Dies this information helps you?

Kind regards,

Andrea

Thats it, that's what i was trying to find out. I need to deactivate my Prepaid card first, then Port to a 24month contract with Tariff. Thank you Andrea! 

Dear @Mario87 ,

you are welcome!

If you have further questions or problems feel free to contact us here in our community.

Kind regards,

Andrea