Hi, since some months one of our employees suddenly has enormous monthly bills on our o2 mobile contract. She always used to have around 30 euro, now the bills are over 160 and the last one is even over 200.
The invoices only say: Verbindungen: 169,xx Euro
We have no idea what this can be. How can I find out what’s causing this?
Thanks
Hello
Verbindungen means, that there where calls out of the Flatrates. Please have a look at the Einzelverbindungsnachweis.
If you have further questions, i am happy to help you. 
Kind regards, Ines.
Hi Ines, and where do I find this Einzelverbindungsnachweis? I looked everywhere :)
Thanks!
Hi
nice to meet you here in our English Community.
You will find your proof for individuel connections (Einzelverbindungsnachweis) at “Mein o2”. Please use this link: proof of individuel connections at "Mein o2"
If you like to know, how to registrate at “Mein o2”, please follow the following thread:
If you have any further questions concerning your invoice, just let me know.
By the way,
Loving greetings,
Tobias
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