Hello, the application is not available on the app store, how can I find out data about my subscription?
Edit by o2_Katja: Moved from entertainment to our english community
Hello, the application is not available on the app store, how can I find out data about my subscription?
Edit by o2_Katja: Moved from entertainment to our english community
Hello, the application is not available on the app store, how can I find out data about my subscription?
Good morning
Which app exactly do you mean? And which app store?
I have a subscription to o2 and I don't know how to find out details about the internet, I can't download the application on ios
tells me the app is invalid
You did look for the “Mein o2”-App, yes?
yes i searched and it is not valid give me app moje O2 something czech
Where are you located,
In Germany
Hello
thank you for your enquiry with us in the community.
And thank you for your help with this request
Have you tried changing the region of your app store? Apple has instructions on how to do this:
https://support.apple.com/de-de/HT201389
Kind regards
Jessica
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