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Hello !

I wanted to ask you about my handy contract!  did I request a termination soon and am I waiting for a response from them?  the question is do I have to pay for the whole phone urgently or can I until the end of the month ?! I wanted to ask you if I pay for the whole phone!  do I stay with the phone subscription (telephone services) ?!

Moved to Englisch Community / o2_Antje

Hi @Andrascu Bogdan ,

 

the o2 myHandy contract is indeed set to be cancelled early. The deactivation is set for the 20th of June. The last payment is the total of the remaining sum left. You’ll receive a letter which states the amount which will be taken from your account around the time of the deactivation. Your SIM-Contract will continue, since only the myHandy-Contract has been cancelled.

Best regards,
Kurt


Ok! I want to pay for the device!  the idea is different ??  how can i give up sim contract? are there any penalties or should I pay extra ?!  to know how to proceed!

 

thx !


Hi @Andrascu Bogdan 

Your contract has a 24 month duration, so the earliest possible date to end your contract is in early 2024. 

Or are there some very special reasons for an earlier cancellation date? 

Best regards Matze   


Hi @Andrascu Bogdan 

Your contract has a 24 month duration, so the earliest possible date to end your contract is in early 2024. 

Or are there some very special reasons for an earlier cancellation date? 

Best regards Matze   

Hi ! I go in my land ! Exactly i moving abroad! In my country !


@Andrascu Bogdan I had a feeling that we are talking about a cancellation cause of moving abroad.

Everything you need to know about that i have posted in your new thread 😄

Best Regards


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