Subject: Request for Order Cancellation - Urgent

Dear O2 Customer Service,

I hope this message finds you well. I am writing to request the cancellation of two phone orders that I placed on April 8. Unfortunately, I have not received any updates on the status of these orders, and I would like to proceed with canceling them at the earliest opportunity.

I kindly ask for your assistance in canceling these orders promptly and providing confirmation of the cancellation to me at your earliest convenience. If there are any specific steps or information required from my end to facilitate the cancellation process, please let me know so that I can provide the necessary details promptly.

I understand the importance of following the correct procedures for order cancellations and appreciate your prompt attention to this matter. Your assistance in resolving this issue would be greatly appreciated.

Thank you for your attention to this request. I look forward to receiving confirmation of the canceled orders soon. Should you require any further information, please do not hesitate to contact me.

Warm regards,

Kakar

Edit o2_Sven 16.04.2024/14:59: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile