Hello,
Can I request statement of account of all payments made and may I know how much balance I still need to pay? Last August I was charged 2x in my account, thus I am a little bit confused. I want to settle this once and for all. Thank you for your assistance.
Lösung von o2_Andrea
Zur Antwort springenHello just circling back and wanted to follow up with regards to the status of this request - Statement of Account and how much I still need to pay?
If you could get back to me, I would greatly appreciate it.
Thanks!
Dear
are we talking about a mobilecontract or a cell phone you bought?
I need your phone number or customer number and the personal customer code/ID for legitimation.
For this purpose I will write you a private message from o2_Support.
Please be sure to get back to me in this post when you have answered the private message.
Kind regards,
Andrea
Dear
I am still waiting for a respond of you. Do you still need support from us?
Kind regards,
Andrea
Hello Andrea,
This is to inform you that I have paid the remaining balance amounting to 330.40 Euro last Dec. 30, 2020.
Please confirm to me that I have cleared my account, hence I have no longer credit balance needing to pay.
+7
Please remove the images. These contain personal information and this is a public forum!
Images removed.
Please let me know confirmation of account stated above. If you need proof of payment, kindly inform where to send it.
Thank you.
Hi
thanks for coming back to us here in our English community.
In order to check your payment, I have just written a private message to you via
Afterwards, I will have a look if there are any amounts still open.
Thanks a lot.
Loving greetings,
Tobias
Hi
thanks for all your details at
You wish to know if you have any open amounts still.
I confirm to you that everything is payed and deactivated. You do not have any open payments.
I hope I could help you with this information.
Loving greetings,
Tobias
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