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SIM not prrovisioned for voice

  • January 6, 2020
  • 1 Antwort
  • 103 Aufrufe
V
Besucher:in

Hello,

I have O2 multicard contract since last 3 years and I am using it on my Samsung Galaxy S8.

I have recently ordered a eSIM for my new Samsung Galaxy Watch but after activating my new eSIM from “Mein O2” my phone is giving error “SIM not prrovisioned for voice”

Now i am not able to receive calls neither on my phone nor on my watch.

 

please help me to resolve this issue.

 

Thanks,

Vaibhav

1 Antwort

o2_Andrea
  • o2_AndreaTeam
  • Team
  • January 10, 2020

Dear @veb.vaibhav ,

 

first of all, welcome to our forum. Nice that you have found your way to us. :-)

 

I can see that you had a telephone call about the SIM activation and changed the SIMcard in the meantime. Does it work now?

 

Do you have any questions about using our community? Then take a look at Neu in der o2 Community? Die wichtigsten Funktionen und Hinweise auf einen Blick. There you will find all the information you need to use!

 

Kind regards,

Andrea

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