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Hello, I forgot my PIN and PUk and also can’t find the original SIM-Kartenträger, how can I unlock my phone? IS it possible for me to receive all these information by providing my passport?

 

Edit o2_Vivian: verschoben von o2 Prepaid → o2 English Community Mobile

are you registered at "meinO2"with your phone number?

there you can see your data.

 


I also didn’t register at mein 02… So I don't know what I should do now


Hello @finnzheng, welcome at our community.

Since you are not registered in meino2, please call the hotline. They will be happy to give you your PIN and PUK after legitimation.

Kind regards, Ines.


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