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SIM has been blocked and I can't update my bank details

  • March 3, 2020
  • 1 Antwort
  • 85 Aufrufe

I received a chargeback notice and O2 isn’t letting me add money to my account. They also don’t seem to have english support. What is going on here? Someone from O2 should contact me ASAP if they want their money.

 

Edit by o2_Katja: Verschoben von Mobilfunkvertrag zur English Community

1 Antwort

o2_Manga
  • March 6, 2020

Hello @mkpearce,

 

welcome to our community. Unfortunately we are unable to clarify any payment details here in this channel. You will have to find someone who might assist you doing a call with a german translation.


Sorry for that.


Greetings