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Sim card shipment address

  • March 19, 2020
  • 4 Antworten
  • 153 Aufrufe
S
Besucher:in

Hello,

 

I purchased a prepaid sim card online on March 14. Today I found out that I entered my Name and Last name. And we have a mail box marked by husband’s name. So the sim could have arrived but there was not a mail box with my name. Can anyone at o2 let me know what is my sim card shipment status? If no, what should I do?

    4 Antworten

    A
    • Anonymous
    • March 19, 2020

    Hi!

     

    Your surnames are different?

    Add temporary a sticker with your name on the mailbox.:relaxed:

    o2_Lars
    S
    Besucher:in
    • sasha_20
    • Autor
    • Besucher:in
    • March 19, 2020

    Hi!

     

    Your surnames are different?

    Add temporary a sticker with your name on the mailbox.:relaxed:

     

    Did it today, but it was 5 days since I bought the sim. Maybe the mailman tried to deliver it before. What happens then?)

    A
    • Anonymous
    • March 19, 2020

    Then the letter to o2 should go back. Nothing else will happen. You can order two SIM cards a year. Just order another one.
    However, the delivery of the SIM cards may be delayed due to the corona virus crisis.

    o2_Michi
    o2_Lars
    • o2_LarsModerator
    • Moderator
    • March 23, 2020

    Hello @sasha_20 and welcome to our o2 community :-)

    Was @TBCMagic able to answer your question? Or is there something left where we can help you with? :-)

    Regards,

    Lars

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