hi, today it's two weeks since ordering a sim card with a subscription contract. So far I have not received the letter with the card, and o2 wants me to activate this card. I received an e-mail confirming the transfer of documents to deutche post
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Hello
welcome to our community! 
You did receive emails from us about your contract?
Where did you order your contract? Hotline, Online or via our shop`?
I received an e-mail confirming the transfer of documents to deutche post
What exactly do you mean by that? Did you also order a hardware which is send via DHL?
Best regards,
Manuela
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