Hi! I have received a New prepaid SIM and had the POSTIDENT done in local post office on 28 April. In a day I had a O2 chat conversation with the operator. She claimed that identifications done in Postoffices can take up to 48 hours. I waited a few more days and nothing happened. I don’t speak German at all, so it makes it difficult to have a Video Identification or call a helpline.
Any advice?