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SIM card

  • February 15, 2023
  • 1 Antwort
  • 36 Aufrufe
K
Besucher:in

I have problem with my SIM card for two days. I have no signal, I cannot access my mobile data or call anybody or send SMS. 

I already tried restarting phone, manually choosing operator and putting mz SIM into another device. Nothing seems to help.

Lösung von o2_Giulia

Hello @Kotarra,

welcome to our o2 Community 😊

I am very sorry that you are having trouble with your SIM card at the moment. I have checked your adress in our Live-Check. At the moment there may be restrictions due to maintenance work on our mobile radio stations in your area. The maintenance work is scheduled to end tomorrow evening, so I assume that you will then be able to use everything as usual again.

Please let us know if you have any further questions.

Best regards

Giulia

1 Antwort

o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • Lösung
  • February 16, 2023

Hello @Kotarra,

welcome to our o2 Community 😊

I am very sorry that you are having trouble with your SIM card at the moment. I have checked your adress in our Live-Check. At the moment there may be restrictions due to maintenance work on our mobile radio stations in your area. The maintenance work is scheduled to end tomorrow evening, so I assume that you will then be able to use everything as usual again.

Please let us know if you have any further questions.

Best regards

Giulia

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