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Return of Macbook air

  • April 27, 2024
  • 4 Antworten
  • 45 Aufrufe

Hello, I recently ordered a Macbook Air m3 but after few days I noticed a small manufacturing defect beside the logo, now I have requested a return. I want to know that Will they replace this Macbook new one or I have to order again and Secondly, How many days it will take for the whole process. I am confused how do returns and replacements work. Can anyone explain in detail.

edit o2_Gerrit 28.04.2024 10:27 moved to English O₂ Community: Mobile

Lösung von o2_Flo

Hey @ejaz,

Take a look at our FAQs on these topics. If you still have any questions, please get in touch :) Then I'll take a closer look. 

Greetings,
Flo

4 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • April 27, 2024

How / where did you request the return?


  • Autor
  • Besucher:in
  • April 27, 2024

How / where did you request the return?

I did it in the o2 online portal, in the order section and I have got the return confirmation with all the details I just need to post it to given address; So now how this all works if I want to replace it

 


o2_Flo
  • Team
  • Lösung
  • April 30, 2024

Hey @ejaz,

Take a look at our FAQs on these topics. If you still have any questions, please get in touch :) Then I'll take a closer look. 

Greetings,
Flo


o2_Flo
  • Team
  • May 16, 2024

Hey @ejaz,

Has the returning of the device worked so far or can I still help you :)? 

Greetings,
Flo