Hello, I recently ordered a Macbook Air m3 but after few days I noticed a small manufacturing defect beside the logo, now I have requested a return. I want to know that Will they replace this Macbook new one or I have to order again and Secondly, How many days it will take for the whole process. I am confused how do returns and replacements work. Can anyone explain in detail.
edit o2_Gerrit 28.04.2024 10:27 moved to English O₂ Community: Mobile
How / where did you request the return?
How / where did you request the return?
I did it in the o2 online portal, in the order section and I have got the return confirmation with all the details I just need to post it to given address; So now how this all works if I want to replace it
Hey
Take a look at our FAQs on these topics. If you still have any questions, please get in touch 
Then I'll take a closer look.
Greetings,
Flo
Hey
Has the returning of the device worked so far or can I still help you ?
Greetings,
Flo
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