Hey, i ordered an iphone 15 pro max like 2-3 days ago, i wish to cancel my order as it is yet to ship. the device deposit is already cut from my bank account.
please do reply asap.
Edit o2_Sven 11.11.2023/14:53: Moved thread from o2 my Handy & Finanzierung to English o2 Community: Mobile
Hello
welcome to the o2 Community 
.
If you ordered the phone online yourself or through the hotline, then send in your request to withdraw from the contract per mail to widerruf@cc.o2online.de.
Kind regards, Sven
Hello
Cancel if you have completed it by phone or online to: widerruf@cc.o2online.de
The money will then be refunded.
Best regards
Thank you.
Have a good day.
Hello
you should receive a confirmation that we’ve received your request first and the later on also a confirmation that the withdrawal has been processed. Should you have any further questions about anything, please let us know.
Kind regards, Sven
Hello
you should receive a confirmation that we’ve received your request first and the later on also a confirmation that the withdrawal has been processed. Should you have any further questions about anything, please let us know.
Kind regards, Sven
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