Hello good time,
My contract will end in more than a month, but I want to renew it. (O2 my Home L (2020))
But unfortunately, the site does not show an option for renewal.
Also, I would like to know if the extension of the contract includes a discount and the price will change?
With respect
Lösung von o2_Ines
Zur Antwort springen
Hello
Internet and landline contracts can only be extended via customer service. Wait for moderation here. She will make you an offer.
Best regards
Hello
welcome to our o2 Community 😀
Unfortunately, it is not possible to extend your contract.
Your contract was cancelled by us on 01.01.2024.
If you are interested in an alternative tariff from O2, we will be happy to help you.
Please call our Hotline: 0800 51 11 444 (Mo.–Fr. 8:00–18:00 Uhr Sa. 10:00–18:00 Uhr)
If you have rented an LTE router from O2, please return it to us.
You can get your return slip online on our O2 returns portal . There you will also find all further details about your returns
Best regards,
Solveig
Sorry, I sent something wrong here
Hello
Not at O₂ check out another provider to see if there is something suitable for you.
Best regards
The phone call was inconclusive for me.
Hello
Not at O₂ check out another provider to see if there is something suitable for you.
Best regards
Hello
welcome to our o2 Community 😀
Unfortunately, it is not possible to extend your contract.
Your contract was cancelled by us on 01.01.2024.
If you are interested in an alternative tariff from O2, we will be happy to help you.
Please call our Hotline: 0800 51 11 444 (Mo.–Fr. 8:00–18:00 Uhr Sa. 10:00–18:00 Uhr)
If you have rented an LTE router from O2, please return it to us.
You can get your return slip online on our O2 returns portal . There you will also find all further details about your returns
Best regards,
Solveig
Hello
I called the phone number, but they told me that you cannot order a new contract.
I want an O2 Home M.
Can you do it for me?
With respect
Hello
Not at O₂ check out another provider to see if there is something suitable for you.
Best regards
Hello
If the colleagues couldn't make you an offer that suits you, unfortunately we don't have any options either.
Kind regards Ines.
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