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Dear Sir / Madam,

I received a replacement card, but I never received the first card. Now I cannot activate the replacement card because I do not have the first card. Could you please help me?

Best regards,

Cosmin 

Hi @CosminMogosanu,

 

thanks for your message and for your patience.

 

Could you already clarify your issue concerning the activation of your exchange-card?

 

If you need further help, just let me know.

 

Loving greetings,

Tobias

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