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The contract begins on 10.10.2019

End of contract: 09.10.2020

it seems that this is an automatic renewal of my contract since 2012. I quit on 17.10.2019, which unfortunately is 7 days late. The contract is still in progress and will only be completed in another 11 months. Can I cancel it immediately, as this is an automatic renewal contract?

 

Vertragsbeginn ist der 10.10.2019

Vertragsende: 09.10.2020

 

es scheint, dass dies eine automatische Verlängerung meines Vertrags seit 2012 ist. Ich kündige ihn am 17.10.2019, was leider 7 Tage zu spät ist. Der Vertrag läuft noch und endet erst in weiteren 11 Monaten.

 

Kann ich es sofort kündigen lassen, da dies ein automatischer Jahresverlängerungsvertrag ist?

No, you can’t, as the contract has been extended by 12 months. Also, you weren’t 7 days late but 97 days late as you have to give three months’ notice. If you have now sent in a termination letter, the contract will end in October 2020.


Hi @wschow,

@bs0 is totally right with the information concerning your cancellation period.

 

As you need to cancel your contract 3 months in advance, the latest cancellation date was 9th July 2019. As we did not receive any cancellation until this date, your contract was prolonged for another 12 months. Therefore, we only can end your contract on 10th October 2020.

 

May I ask you for the reason for your cancellation? If you like I can look for a good offer to prolong your contract for 24 months.

 

I look forward to your reply.

 

Loving greetings,

Tobias

 


Hi @wschow,

 

until now, I did not yet receive a reply from you.

 

Please let me know if an offer to prolong your contract for 24 months would be interesting for you.

 

If you have any further questions, please let me know.

 

Loving greetings,

Tobias

 

 


Hello Tobias,

 

I am terminating my contract due to poor offer that I got since 2012. 500MB for 14.99 a month is unfortunately a bit expensive now. Unfortunately I have to turn you down as I already acquired some other offer.

 

BR

Wei


Hi @wschow,

 

thanks for your response.

 

Your contract will end then on 10th October 2020.

 

Loving greetings,

Tobias


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