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I have Prepaid loop SIM, at this moment i have an active offer L will expire today and i had already buy M package, my question is should i cancel the old Package L manually? Because i’m afraid if the package will automatically renewed? I have money in my balance and i don’t want to buy this Package again,

what you suggested me to do? 
 

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Lösung von Anonymous 29 August 2021, 18:51

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If you no longer want to automatically renew the package L, then you should end it. The package will not end automatically (even if you have now booked the Pack M) and will be extended if the credit is sufficient.

Hi @Maylouta ,
welcome to our community. Did the tip from @tearsbeforecrying help you? Were you able to order the package you wanted?
Kind regards
Larissa

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