Hello @bmot,

good to have you back with us!

We would be very happy to make you an offer for a contract extension here. In this regard, our colleagues who deal with precisely these concerns in the forum will get in touch with you.
Can you write again exactly which contract and which device (in which version) you would like? As I understand it:

• o2 Free M (20 GB data volume)
• Pixel 6 (not the pro version?) And in which color would you like to have it - coral, green or black?

Kind regards
Jessica

Thanks @o2_Jessica , really appreciated.

Yes, the the 20gb M contract is fine, and the normal Pixel 6. Colour black, but blue if it's cheaper

@o2_Jessica  i haven't received a message yet, just checking that i didn't miss one. Thanks

  @o2_Jessica

Hello @bmot  

it takes a few days here. 

Dear @bmot ,

I have sent you our offer for the o2 Free M with the Pixel 6 to your email address. What do you think of it?
If you want to accept the offer, you can do so directly via the link on the landing page. If you confirm it there, the order will also be executed for you. Otherwise, the order will be deleted automatically after 8 days.
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download and view at www.o2.de/produktinformationsblatt. All product details are listed there (without discounts).

Kind regards,

Andrea

Thanks for sending the offer. Unfortunately the phone works out at 696€ if I calculated correctly. It's available in Mediamarkt etc für 559, so i won't be accepting the offer. 

Dear @bmot ,

yes, that is possible, would you like to get another offer without a smartphone if you can get it cheaper elsewhere?

Kind regards,

Andrea

Hi, you're welcome to send a contract offer without a phone, if you can improve on what's offered through the app. The best I've been offered so far is the M plan with 20gb @ 16,99 per month. If you do send an offer please don't include the 5 Euro "weitersurf guarantee" as i don't need this.

I look forward to seeing what you can do, thanks!

Dear @bmot ,

I have just sent you the new offer by email. Does it work for you?

If you like my offer now, you can accept it again directly via the link in the landing page. If you do not accept it, it will simply be deleted again after 8 days.
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets, which you can download from www.o2.de/produktinformationsblatt. There you will find the product details (without discounts) listed once again.

Kind regards,

Andrea

Dear @bmot ,

did you receive my offer and could you already have a look at it?

Kind regards,

Andrea

Hi, thanks for sending it. I was in Berlin at the weekend, where I caught Corona, so between both of these things i  haven't got round to thinking about the contract.

I'll come back to the topic in a week or two, but i'm not feeling too great right now, the contract is not my priority.

Cheers

Dear @bmot ,

we wish you a speedy recovery.
Just report back here in the post and we'll see about getting you a new offer, as the other one will probably have expired by then.

Kind regards,

Andrea