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Relocation of Existing 5G LTE

  • March 20, 2023
  • 7 Antworten
  • 50 Aufrufe

Hello. I am moving from Koblenz to Potsdam and I wanted to know how to apply for address change for my internet.

 

Edit o2_Sven 21.03.2023/14:29: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

7 Antworten

o2_Sven
  • Moderator
  • March 21, 2023

Hello @kajaree ,

welcome to the o2 Community 💙.

What kind of contract do you have exactly here at o2, as the process for an address change do differ between the various products that we offer.

 

Kind regards, Sven


  • Autor
  • Besucher:in
  • March 21, 2023

Sorry. I forgot to mention. I have 5G/LTE router


  • March 21, 2023

What is your tariff?

 

o2 my Home LTE?


  • Autor
  • Besucher:in
  • March 21, 2023

What is your tariff?

 

o2 my Home LTE?

Its O2 free M


  • March 21, 2023

Then just change your contact details (enter your new adress after moving to your new location) in Mein o2. You don't have to do anything else.


  • Autor
  • Besucher:in
  • March 21, 2023

Oh. Okay. Great. Thank you very much


o2_Sven
  • Moderator
  • March 21, 2023

Hello @kajaree ,

with a o2 Free mobilecontract you only need to update your contact details, just as tearsbeforecrying has already said. It’s only with the my Home or Dataspot contracts that the process is a bit more involved.

 

Kind regards, Sven