Returned phone got the mail of refund but still didn't refunded the money which was charged from my account. would you please check how long it will take to get back my money into account.
Thanks in advance!
Lösung von o2_Manga
Zur Antwort springen
- Moderator
- 16996 Antworten
-
6 July 2021
Hi 
welcome to the community.
When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.
Best regards,
Michi
On 23 June I have returned.
Hi
welcome to the community.
When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.
Best regards,
Michi
Its been more than 3 weeks actually.. Would you please check what is the issue?
- 10740 Antworten
-
23 July 2021
- Lösung
Hi
obviously my collegues didn’t recognize the payment of the first installment in your account. I sent a note to refund the amount. Please check your bank account within 14 days notice.
Greetings
Thanks i will update you once i the credit is transferred .
- Moderator
- 17979 Antworten
-
27 July 2021
Hi
that would be great, thanks alot!
Best regards,
Kurt
Got the refund back, Thanks a lot !
- Moderator
- 17979 Antworten
-
14 August 2021
Hi
nice 
Thanks for your patience and you feedback!
Have a nice weekend 
Best regards,
Kurt
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
