Returned phone got the mail of refund but still didn't refunded the money which was charged from my account. would you please check how long it will take to get back my money into account.
Thanks in advance!
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Hi 
welcome to the community.
When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.
Best regards,
Michi
On 23 June I have returned.
Hi
welcome to the community.
When did you return the phone? Normally the refund can take approx. 14 days after the hardware was retuned.
Best regards,
Michi
Its been more than 3 weeks actually.. Would you please check what is the issue?
Hi
obviously my collegues didn’t recognize the payment of the first installment in your account. I sent a note to refund the amount. Please check your bank account within 14 days notice.
Greetings
Thanks i will update you once i the credit is transferred .
Hi
that would be great, thanks alot!
Best regards,
Kurt
Got the refund back, Thanks a lot !
Hi
nice 
Thanks for your patience and you feedback!
Have a nice weekend 
Best regards,
Kurt
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