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  • November 26, 2021
  • 7 Antworten
  • 236 Aufrufe
I
Besucher:in

Hallo

I have a little problem.  I have to pay 97e even if I canceled my pripeid number 2 months ago.  Please what's the problem??

Customer numer is xxx and my main numer is xxx

Thanks

Ilija Ilic

Edit by o2_Andrea: Datenschutz - persönliche Daten entfernt

Lösung von Ilija.Ilic

Hallo @o2_Tobias 

yes I am. Thank you for your help, I dont have time to answer you. You are right, i didn't return the router because i thought i bought it, but i see i was wrong. I send the router by post.

Greetings

Ilija

 

7 Antworten

bs0
Legende
Forum|alt.badge.img+43
  • bs0Legende
  • Legende
  • November 26, 2021

Don't publish personal information in a public forum!

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Tobias
    • o2_TobiasTeam
    • November 26, 2021

    Hi @Ilija.Ilic, 

    I welcome you to our English Community. 

    Thanks for your message.

    As you published a customer number, you talk about one of your postpaid-contracts, right?

    In order to check that for you, I will write a private message via @o2_Support to you. Please reply there to my request. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    o2_Tobias
    • o2_TobiasTeam
    • November 30, 2021

    Hi @Ilija.Ilic, 

    until now, we did not receive any response from you under @o2_Support. 

    Could you already clarify your invoice?

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    I
    Besucher:in
    • Ilija.Ilic
    • Autor
    • Besucher:in
    • December 1, 2021

    Hi @o2_Tobias 

    I sent you the requested information in a private message

    Greetings

    Ilija

      o2_Tobias
      • o2_TobiasTeam
      • December 4, 2021

      Hi @Ilija.Ilic, 

      thanks for your message. 

      Did you already see my answer under @o2_Support?

      I have closed now the private messages for further replies. 

      If you still have a question, just feel free to write us here. 

       

      Loving greetings,

      Tobias

      Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
      I
      Besucher:in
      • Ilija.Ilic
      • Autor
      • Besucher:in
      • Lösung
      • December 4, 2021

      Hallo @o2_Tobias 

      yes I am. Thank you for your help, I dont have time to answer you. You are right, i didn't return the router because i thought i bought it, but i see i was wrong. I send the router by post.

      Greetings

      Ilija

       

      o2_Juliane
      • o2_JulianeTeam
      • Team
      • December 5, 2021

      Hi @Ilija.Ilic,

      I am glad to read that your request ist solved now. :)

      If there is anything we can help you with, feel free to ask. :)

      Greetings
      Juliane

      Hier bleibt ihr informiert -> https://g.o2.de/News
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