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My first month bill was 40 euros for the tarrif and 60 euros for the phone.

But when i was in the o2 shop to sign the contract the lady told me that i would pay 60 for the phone and 17.7 for the tarrif. Total 77.7 now i am not sure how much will i pay next month? I dont want to pay 100euro per month i want to pay 77.7 which was decided. 
i dont speak german so i cant read the bill properly maybe the 100euro is for the first month due to sim activation. Please clarify.

My tarrif was with 40gb internet.

Yes, it is almost certainly due to the activation fee. Is there an entry for 39,99 on the invoice?


Yes there is an entry for 39,99 for activation charges.


Then your next invoice will only be for the tarif.


Hi @Faisalcbx ,

 

glad to hear, you could clear things up with the hint from @bs0 :hugging:

If there are any other questions, feel free to contact us here again !

 

Viele Grüße,

Kurt


Hello,

I am Sadia Ilyas. My date of birth is 17.06.1986. I made an agreement with o2 in November. I paid 92 euros for the deal at the time.This is one of the agreements I made with o2 online discount sales (angebote). The agreement stated that the monthly bill was only 55 euros.But when I was received my first month bill, it was 82 Euro, and now my second bill is 94 euros.I have no idea why o2 is charging me so much out of my contract bill because in this contract it was written only only 55 euros per month.Can you help me understand this agreement? And if it was mistyped online by o2, then how can I terminate and cancel this agreement? Please tell me.


Hallo,

I am sadia Ilyas. My date of birth is 17.06.1986.I already had two year agreement with o2 and now again I have a new two year contract with o2. Please help me because I want to cancel and edit this contact, I shouldn't keep it because it's too much money. O2 people always There is something else to say and something to write about, and when they send per month bill it is a lot of money. I am very confused. 


Hallo, I have a new two year contract with o2. Please help me because I want to cancel and edit this contact, I shouldn't keep it because it's too much money. O2 people always There is something else to say and something to write about, and when they send per month bill it is a lot of money. I am very confused. 

 


Hello @Sadia Ilyas, welcome at our community.

I am happy that my collegue already answered your question at the other thread

Kind regards, Ines.


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