Hi @Mahmood.sa ,

are you trying to open a bill for a postpaid contract?

If so, please try this link:

www.o2online.de/goto/rechnung-download

You forum account is not connected to a contract. If it is about a postpaid contract, please try logging in with the number.

Best regards,
Kurt

Hi Kurt,
yes i bought a iPhone without contract and now i wan to access to “Rechnung & Guthaben” but i can not. i don't have o2 number so how can i access to “Rechnung & Guthaben” is there any way that i can to connect my account to a contract?

Best regards,

Mahmood

please look here

when i tried to login with “

• Via our Online Portal via: Click

”, this error will come. and , i’ve been never get any invoice via email.

did you register with the contract number here?

please log out here beforehand

https://login.o2online.de/idm/#/registrieren/my-handy

actually i don't have contract number, because i did not get contract with email.every time i tried to confirm my email i’ve got an error like last message. i just get email with order number. WS_x_x_x_x_5853

the contract number is on the invoice after the delivery of the mobile phone.

it is not possible to register beforehand

Hi @Mahmood.sa ,

thanks for the details! @fritz04 is correct: You’ll receive the contract shortly after the device itself. The account can only be created after the activation of the contract (which normally happens the day after the delivery).

Please let us know if you run into any troubles during the registration.

Best regards,
Kurt