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I bought an Iphone 14 in O2, and choosed installment for 2 years. I have no O2 sim. I would want to see  my monthly bill as well as, if possible to check my bill Online. How do I do it?

Edit by o2_Steffen: Beitrag verschoben von o2 Mobilfunk: Rechnung nach English o2 Community: Mobile

There is no monthly bill for a phone, just one invoice for the purchase price. This is usually sent by post shortly after you receive the phone.


Hi thank you for the reply. I tried to call the customer service, they told me I will receive the monthly bill per post. 

How can I request tho for a monthly bill?


There is no monthly bill for the phone. Or do you mean the installment plan?


Yes the installment plan, I want to see to it. How do I do it? Just for my safety that I wanted to see the installment plan. 


It should be together with the invoice by post but you can also register the contract in the customer portal and see it there: https://login.o2online.de/idm/#/registrieren/start


It’s indicated with the invoice that I have received per Post. But still, I just would like to see how much have I already paid and how much is my balance.  I did try to register with this link, should I choose as I am a Myhandy customer?


Yes, myHandy.


I don’t know if there is a technical error but it always says my username is already used, I have already tried all the possible username. 


Hello @AnneJelly, no matter what new username you come up with, you always get the error message that the username is already taken? 🤔

Kind regards

Steffen

 


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