Hello, I recharged my O2 via bank transfer and I forgot to enter the reference number in the transfer.
Therefore the recharged has not entered me.
How can I get them to verify that I transferred and refill my O2?
06.11.2023 13:01 o2_Katja: verschoben aus Prepaid
Hello
The money will be transferred back. Transfer again, this time with the verification number. 😉
Best regards
Hello
Welcome to the community.
I see that Vilureef has already given you the right answer here.
Has the money been returned to your account in the meantime? Have you made the transfer again with the correct number?
Best regards,
Maria
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