So since yesterday 12/10/2024 the event in Rauenberg begin and as result i lost connection to data even its strong network signal. Same as today from 3:30pm to 5:30pm. Can you some explain me what happend?
edit o2_Gerrit 15.10.2024 moved to English O₂ Community: Mobile
Hello
welcome to our o2 Community 
I see that in Rauenberg, Baden-Württemberg, our LTE network does have performance issues, which might be caused by an overload situation.
Do you use a mobile number or internet via LTE Homespot at your address?
Best Regards,
Gerrit
Hi Gerrit,
my phone number is xxxxxxxx69 .
Edit:o2_Lea/17.10.2024/16:50/persönliche Daten entfernt
Don't post your phone number in a public forum!
Hey
as bs0 already wrote, please do not post any personal data, this is not a good idea.
So you only use your cell phone? Did you already have problems with reception before 12/10?
Kind regards, Lea
Hi
I dont think i ahve any problem with reception before. Just i wonder why that situation happend and any solution if it happens again?
Hello 
right now there are still ongoing performance issues in the area on a few trasmission towers. I dont know what exactly caused this situation, most of the time its an outtage and the net is overloaded.
Do you maybe have a home internet connection to use WiFi? With WiFi there are also WiFi-Calls possible if the mobile connection is overloaded.
Best regards,
Michi
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