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Question regarding contract transfer

  • February 3, 2021
  • 1 Antwort
  • 33 Aufrufe

Hi,

After I transfer my contract to another person, how can I stop monthly automatic payment from my bank account?

Thanks.

 

Edit by o2_Katja: Verschoben von Vertrag zu Englisch

Lösung von o2_Tobias

Hi @Nick.Wei

 

welcome to our English Community. 

 

As you are not anymore the contract owner of the contract, you have no possibility to change anything. 

 

Can you contact the new owner of the contract and ask him to change his bank details? The new owner can use this document: SEPA 

 

I hope you manage to contact the new owner. 

 

Loving greetings,

Tobias

 

 

1 Antwort

o2_Tobias
  • Lösung
  • February 9, 2021

Hi @Nick.Wei

 

welcome to our English Community. 

 

As you are not anymore the contract owner of the contract, you have no possibility to change anything. 

 

Can you contact the new owner of the contract and ask him to change his bank details? The new owner can use this document: SEPA 

 

I hope you manage to contact the new owner. 

 

Loving greetings,

Tobias