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Dear All,

 

 For last four months I am getting excessive bill in my phone number. Once I have asked in the o2 store they have said a lot of additional things switched on uin my mobile, which is very suspicious for me. i never ever did such things. I am getting 235, 271, 178 euro bill in my postpaid number. Last two months I have not paid the bill as I feel i am in a trap. Could you please help me out in this situation. I am incapable of paying these amounts for my number now.

 

Best regards,

Sayantan

What exacty are you being charged for? What “additional things”?

Hi @Sayantan ,

 

welcome to our community. :relaxed:

 

I can see several third-party subscriptions in your bill (on page 3/3). If you don’t need those subscriptions you can contact the providers which are listed on page 3 of your invoice.

If you don’t want to use any third-party services, you have the option to block all third-party-services in general.

HERE you’ll find a list of all possible services you can block. If you have further questions feel free to ask us. :wink:

 

Best regards,

Michi

 

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