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I recently joined a tariff “O2 Free M” with young people option. But I did not know that I need to send some certification to prove that I am in a student’s course. 

After some time, I got an email of rejection of a discount because I am 29 and did not send any document proving that I am a student. So I searched and uploaded my student’s ID on the O2 website.

On the website, it said that it will take 3 days to work out but I did not received any email yet.

The payment day is 10th of Jan so more money than I expected will be transferred tomorrow. 

What can I do in this situation? Will it be better to visit O2 telecom center in person? 

And would I take my money back later if I am proved as a student? 

Hello, 

 

The young people discount is only for the age from 18-28 years .. 

 

 

Thank you so much for your answer.

 

But, is it not available even for a student older than that?

 

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https://hilfe.o2online.de/english-o2-community-mobile-43/special-offer-young-people-get-a-discount-of-15-eur-on-free-m-boost-o2-free-l-or-free-l-boost-508209?_gl=1*1ppy8bo*_gcl_aw*R0NMLjE2NDA5NzMxNzMuQ2p3S0NBaUE4YnFPQmhBTkVpd0Etc0lsTnp3Z29HaU9DaXR5SGdSZmNqOHFoQy1rclhSQ2xiZWJGTE9zeUJDTGxXSTdqLWFkTWRGLUxSb0NzYXdRQXZEX0J3RQ..*_gcl_dc*R0NMLjE2NDA5NzMxNzMuQ2p3S0NBaUE4YnFPQmhBTkVpd0Etc0lsTnp3Z29HaU9DaXR5SGdSZmNqOHFoQy1rclhSQ2xiZWJGTE9zeUJDTGxXSTdqLWFkTWRGLUxSb0NzYXdRQXZEX0J3RQ..

Since August 2020 it's only for Young people at the age from 18-28. 

 

 

 

 

Oh Now I am have a problem.

Bty Thank you so much!! :)

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