@pc1234 Good morning, this may be due to the Deutsche Post strike, letters are currently being delivered with a long delay. It's best to wait until Monday again. And if you still haven't received anything by then, I would call o2 and get back to you

@pc1234 You can also buy an o2 prepaid card in stores if you need it quickly. Almost every gas station sells o2 prepaid cards.

Hi @pc1234 ,
thanks for posting in our community 
Waiting for a sim card is allways annoying. 
When you adress in your order fits, you have done everything which was possible. 
0179LoopUP is right, that the german post is on strike and delivering the post can be delayed. 
Please wait a few days. I guess the card should arrive next week. 

best regards
Michael

Thanks @0179LoopUP and @o2_Micha for the answers. They actually have a promo with the prepaid sim cards that’s posted online. Can I still avail that even if I buy the sim card from stores? And I want also to take my old number with me. 

Hey @pc1234,

have you already recieved the SIM Card? Which promo do you want to benefit from? 

Greetings,
Flo

Sadly, until now no. It’s been 2 weeks already. 
 

I want to avail the promo 50% discount.

Hey @pc1234,

have you tried to order another prepaid sim card? 

Greetings,
Flo