Hi there
I bought 2 prepaid cards in the last month and I need an invoice please- not itimised billing, just an O2 invoice for the value of the prepaid card.
Can you help me withthis. Unfortunatly the prepaid hotline isn't available for English speaking customers.
Lösung von o2_Tobias
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Hello
we can only send you an Umsatzsteuerbeleg for the last month, accordingly.
Please contact us here again in May if you like, we´ll then create the Umsatzsteuerbeleg for April 
Viele Grüße,
Kurt
Hi there
Please send me the 2 invoices for the 2 prepaid cards I activated in April?
It was a a My Prepaid XXL, and my prepaid L. Let me know if more details is needed from me?
Kind Regards
Liz
Hi
welcome again to our English community.
In order to help you, I have just sent a private message to you via
Afterwards we will come back here to this public thread.
Loving greetings,
Tobias
Hi
thanks for your details at
According to your wish, I have just ordered the delivery of the sales tax slip (Umsatzsteuerbeleg) for the month of April 2020 for both of your prepaid-cards.
I hope I could be of help to you.
Loving greetings,
Tobias
Thank you Tobias
Please advise how will the invoices be delivered? I’ve not yet received it via e-mail/ post.
Regards
Liz
Hi
thanks for your reply.
I ordered the delivery of the sales tax slip on 15th May 2020. I have sent it to the address you mentioned under
The document will be sent automatically at the middle of the month. If you have not yet received it, it will certainly be sent to you at the middle of June.
Therefore, I ask you for some further patience.
Loving greetings,
Tobias
Great, thanks!
I’ve not yet received the invoices. Please advise when this was/ will be sent via post?
Thanks
Liz
Hi there
I just received the invoices in the post.
Query can be closed, thank you!
Hi
that´s good news.
Nice that I could be of help to you.
If you have any further questions, just feel free to contact us here in our English community.
Loving greetings,
Tobias
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