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prepaid invoice please

  • April 20, 2020
  • 10 Antworten
  • 315 Aufrufe

Hi there

I bought 2 prepaid cards in the last month and I need an invoice please- not itimised billing, just an O2 invoice for the value of the prepaid card.

Can you help me withthis. Unfortunatly the prepaid hotline isn't available for English speaking customers.

Lösung von o2_Tobias

Hi @Liz L,

 

thanks for your details at @o2_Support.

 

According to your wish, I have just ordered the delivery of the sales tax slip (Umsatzsteuerbeleg) for the month of April 2020 for both of your prepaid-cards.

 

I hope I could be of help to you.

 

Loving greetings,

Tobias

10 Antworten

o2_Kurt
Forum|alt.badge.img+40
  • Moderator
  • April 30, 2020

Hello @Liz L ,

 

we can only send you an Umsatzsteuerbeleg for the last month, accordingly.

Please contact us here again in May if you like, we´ll then create the Umsatzsteuerbeleg for April :hugging:

 

Viele Grüße,

Kurt


  • Autor
  • Besucher:in
  • May 5, 2020

Hi there

Please send me the 2 invoices for the 2 prepaid cards I activated in April?

It was a a My Prepaid XXL, and my prepaid L. Let me know if more details is needed from me?

 

Kind Regards

Liz


o2_Tobias
  • May 12, 2020

Hi @Liz L,

 

welcome again to our English community.

 

In order to help you, I have just sent a private message to you via @o2_Support. Please reply there to my request.

 

Afterwards we will come back here to this public thread.

 

Loving greetings,

Tobias


o2_Tobias
  • Lösung
  • May 15, 2020

Hi @Liz L,

 

thanks for your details at @o2_Support.

 

According to your wish, I have just ordered the delivery of the sales tax slip (Umsatzsteuerbeleg) for the month of April 2020 for both of your prepaid-cards.

 

I hope I could be of help to you.

 

Loving greetings,

Tobias


  • Autor
  • Besucher:in
  • May 23, 2020

Thank you Tobias

Please advise how will the invoices be delivered? I’ve not yet received it via e-mail/ post.

Regards

Liz


o2_Tobias
  • May 25, 2020

Hi @Liz L,

 

thanks for your reply.

 

I ordered the delivery of the sales tax slip on 15th May 2020. I have sent it to the address you mentioned under @o2_Support.

 

The document will be sent automatically at the middle of the month. If you have not yet received it, it will certainly be sent to you at the middle of June.

 

Therefore, I ask you for some further patience.

 

Loving greetings,

Tobias

 

 


  • Autor
  • Besucher:in
  • May 25, 2020

Great, thanks!


  • Autor
  • Besucher:in
  • June 15, 2020

o2_Tobias 

 

I’ve not yet received the invoices. Please advise when this was/ will be sent via post?

 

Thanks

Liz


  • Autor
  • Besucher:in
  • June 18, 2020

Hi there

 

I just received the invoices in the post. 

Query can be closed, thank you!


o2_Tobias
  • June 24, 2020

Hi @Liz L,

 

that´s good news.

 

Nice that I could be of help to you.

 

If you have any further questions, just feel free to contact us here in our English community.

 

Loving greetings,

Tobias