Dear o2,
Two days ago i have bank transferred 70 euro because im using Prepaid Max always but i top up usually in any o2 shops,
Is it normal that it is still not credited to my profile? My bank already yesterday morning (21.02) sent me an e-mail that the money was outsent from me already,
Thanks in advance,
Hello
It usually doesn't take long for the credit to be booked. Can you check the details of the transfer to make sure everything is correct?
Kind regards, Ines.
Now i have a different problem that my transfer was arrived i had internet as well but one sepa transfer was not successfull and my account went in minus so its got blocked.
I tried to pay with 2 different card and with paypal as well but its just came the message that:Leider konnte Ihre Aufladung nicht durchgeführt werden. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal.
4 times came like this
Can you please check out for me what options i can do to have internet again?
My rufnummer: 0176xxxxxxxx
Hi
There are three ways to fix this. You can pay with a top-up voucher, Geldautomat or bank transfer like you used for the other payment.
Kind regards, Ines.
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